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Returns

Returns and Exchanges:

We Understand that sometimes you may reconsider your Sockiety purchase. That’s why we’ve got you covered. Purchases made within 30 days can be returned, subject to the terms and conditions below.

To be eligible for a return, the product must be unworn, unwashed, in its original packaging, and accompanied by proof of purchase. Refunds will be issued in the original form of payment, or in compliance with applicable local laws.

Terms and Conditions:

All returns are handled on a case-by-case basis and are subject to Sockiety’s discretion. This includes assessing whether the item(s) meets the criteria of being unworn and unwashed, with the aim of providing the best experience for our customers. Any suspected fraudulent or abusive behavior, such as excessive or unreasonable returns, may lead to the refusal of future transactions or returns. Refunds issued beyond the 30-day period or without proof of purchase will be credited to a Sockiety gift card or in accordance with applicable local laws.

In certain circumstances, we may request additional information, including personal details, for verification purposes. Sockiety’s practices regarding the collection, use, and sharing of such personal information are outlined in detail in our privacy policy.

Privacy Policy

At Sockiety, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you use our website, purchase our products, or interact with us in any way. By accessing our website or providing your information to us, you consent to the terms of this Privacy Policy.

 

1. Information We Collect:

We collect personal information that you voluntarily provide to us, such as your name, email address, shipping address, and payment information when you make a purchase or sign up for our newsletter.

 

2. Use of Information:

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders
  • Communicating with you about your orders, products, and promotions
  • Improving our website and customer experience
  • Sending you marketing communications if you have opted in to receive them
  • Complying with legal obligations

 

3. Protection of Information:

We take the security of your personal information seriously and employ appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

 

4. Sharing of Information:

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

 

5. Your Choices:

You have the right to access, update, or delete your personal information at any time by contacting us using the information provided below. You may also unsubscribe from marketing communications by following the instructions in the emails you receive from us.

 

6. Changes to This Privacy Policy:

We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.